✅ FAQ – Frequently Asked Questions About Van Rentals

How can I get a quote or check availability?
Go to the Booking page, select your preferred agency and travel dates. You’ll see all available models with prices. On the next screen, you can add rental options, insurance, or a promo code if you have one.

How many people can travel in a VAN-IT campervan?
We offer models for 2 to 5 people.
Check the Our Vans page to see the full range.
Most agencies also offer 8/9-seater vans (for passenger transport only).

Is there a mileage limit?

• Unlimited kilometers for rentals of 7 days or more.

• 300 km per rental day for 2–6 day rentals.

We encourage slow travel: enjoy the journey and avoid long, tiring distances.

What if I break down or get a flat tire?
You’re covered with 24/7 roadside assistance across France and Europe.
Breakdowns are rare, as our vans are new or nearly new.

Are pets allowed?
Yes! Pets are welcome.
Just return the van clean – otherwise, a €150 cleaning fee applies (€70 without pets).

Which countries can I travel to?
Unless otherwise agreed, travel is allowed in:
France, Belgium, Luxembourg, Netherlands, Switzerland, Germany, Italy, Spain, Portugal, UK, Ireland, Czech Republic, Austria.
Outside this area, insurance coverage is void.

What’s the minimum age to rent a van?
You must be at least 21 years old and have held a driving license (B) for 2 years.

How is payment handled?

• 30% deposit at booking

• Remaining 70% due on departure day

• A security deposit is required by card hold – check your card limit beforehand.

Do you accept holiday vouchers?
Yes, both paper and digital chèques vacances.
Send them by tracked mail or deliver them in person to the agency.

Is insurance included in the price?
Yes, basic insurance is included (with a €2000 deposit and 1 driver).
Premium upgrades offer lower deposits and more coverage (see our Insurance Options page).

What’s the minimum rental duration?
Minimum rental: 2 days.
For long-term rentals, contact us for a custom quote.

I submitted a booking request but haven’t received a reply. What should I do?
Feel free to call the agency directly if you haven’t heard back promptly.

How do I get to your agency?
Each agency page lists its address, phone, and directions.
Some agencies offer transfers from nearby train stations or airports.
Free parking for your vehicle is available during your rental.

Can I return the van to a different agency?
No, pick-up and drop-off must be at the same location.

What should I bring on departure day?

• Driving license

• Credit card in your name

• Proof of address (less than 3 months old)

How far can I drive on one tank?
Fuel economy depends on the model:

• Venturo: ~7L/100km → ~1000km per tank

• 4/5-seaters: ~8L/100km

• Larger vans: ~9–10L/100km

Where can I park overnight?

• Wild camping is not forbidden nationally, but check local rules.

• Use apps like Park4night to find safe, free spots in nature.

• Try platforms like HomeCamper or Campspace for private spots (~€5/night).

• Join France Passion to stay on farms and vineyards for free – a great way to meet locals and explore the terroir!

Do the vans have electricity?
Yes, all vans have auxiliary batteries for the camping area (fridge, lights, water, USB outlets).
They recharge while driving and last 2–5 days.
You can plug into campsite power with the provided cables.

Do the vans have heating?
All vans (except Venturo) include diesel-powered stationary heating.
It uses about 1L/night and works even in freezing temps – no engine needed.

Are there electrical outlets in the vans?
Yes:

• USB ports and 12V cigarette lighters are standard.

• 220V outlets work when connected to external power.

• California models have a 220V (300W) outlet available at all times.