How do I get a quote / availability ?
How do I go to your depot to pick-up my van ?
What's the minimum age to rent a van VAN-IT ?
What kind of vans are the VAN-IT ?
How many kilometers can I do with a full tank ?
Where can I park overnight with my van ?
Are the vans equiped with heat,electricity ?
Is it a problem if I have a foreign driving license ?
Is there a kilometer limit ?
How many people can travel in a van VAN-IT ? ?
How do I make a booking?
Do I get my money back if I want to cancel ?
What do I need to bring the pick-up day ?
Is the insurance included in the price ?
What happens if the van breaks down ?
Is there a minimum hiring period ?
I've submitted an enquiry via the online form and I still don't have any answer. What do I do ?
In which countries can I travel with the vans?
How can I get a quote / availability ?
You can make different quotes on the page "Booking"
To check the availability, you need to confirm your booking and our team will answer you as fast as possible.
All the availability requests must be made from the website.
How do I go to your depot to pick-up my van ?
First of all, contact us before coming if you don’t have a pre-arranged appointment with us.
The adress of the parisian depot is : 21 rue Massenet, 94190 Villeneuve Saint Georges.
It’s very easy to come by train. Villeneuve St Georges train station is on the line D of the RER. From Gare de Lyon (Paris), it will take you 11 minutes !
Then, in front of the train station, catch the bus J2 for 5 minutes until the stop “Massenet” (ask the driver). You’re now at the end of the road ! Just gotta reach the number 21.
You can stop at the previous train station as well : Villeneuve Triage. In front of the station, cross the train lines with a 5 min walk and we are on the other side (the street with the tabacco at the corner)
What's the minimum age to rent a VAN-IT ?
You have to be minimum 21 and hold a driving license for at least 2 years.
What kind of vans are the VAN-IT ?
The vans you rent are Volkswagen T4 California or equipped T4 Volkswagen.
They run on diesel and consume very little. (8-9 L/100km).
They have manual transmission and are left hand drive. They are well maintained and offer a real driving pleasure.
How many kilometers can I do with a full tank ?
A tank of 70l of gazole will allow you to do 800 Km (if you drive reasonably of course !)
Where can I park overnight with my van ?
Almost everywhere ! French law isn’t so bad concerning overnight parking.
Altough, locals laws apply and sometimes it’s not allowed to park anywhere to take a nap ! Remember that you will be responsible for every fine you get!
You can park as well in all the camping areas you’ll find all along the road.
Are the vans equiped with heat,electricity ?
All our 4 berth campervans are equiped with auxiliary heat (running on the auxiliary batteries). It means you'll stay hot even with the engine stopped.
For all your electronic devices, you can use the 2 auxiliary batteries (independant from the engine battery), which avoids waking-up with an empty battery.
Finally, inside plugs allow you to have 220 V when the camper is connected to an electric source (camping for ex.)
Is it a problem if I have a foreign driving license ?
Not at all ! As long as you’re more than 21 and that you have your driving license for at least 2 years, there’s no problem to rent a van.
Obviously you have to have a clean driving license..
Each driver has to show his driving license the pick-up day.
For a booking of 3 days, you get a package of 1500 km.
From 4 days hiring, you get 300 km a day.
You have then 2100 km to enjoy yourself if you rent the van for a week!
After that, you’ll pay 0,25 € for additional kilometers.
We don"t do unlimited kilometer packages.
How many people can travel in a VAN-IT ?
We’ve got 3 kind of vans : 2 people, 4 people or 5 people.
In the 2 people vans, you have 2 seats at the front and a confortable bed for 2 at the back, that you get by folding the 2 back seats.
In the 4 people vans, you have 2 seats at the front and 2 seats at the back. At night the 2 back seats fold to create a bed for 2. The roof surelevates to create an other bed for 2.
The 5 people berth have a bed for 2 in the opening roof and come with a tent for 3 people.
All our vans come with a full camping equipment for 2, 4 or 5 people.
To make a booking you first have to do an enquiry on our website.
We will then check the availibility of the vehicles and validate your enquiry.
You can then go back on our website to pay the 30 % deposit (secured partner, bank CIC). We will not have, at any moment, your personal bank informations all along the payment process.
You can choose as well to pay by phone. In this case, one of our friendly staff will make the deposit payment directly with you.
Do I get my money back if I want to cancel ?
If you decide to cancel, you will get all your money back if you decide to cancel at least 45 days before the day of the departure.
Between 45 and 30 days before the departure, 50% of the money paid will be kept.
Between 30 days and the departure date, all the money paid will be kept.
What do I need to bring the pick-up day ?
The driver has to bring an ID, his driving license and a credit card on his name. The deposit is made by imprint of credit card and will only be used if the vehicule is damaged, returned dirty or without a full tank of fuel and finally in case you received fines on the road.
Make sure your bank allows you to proceed to such an operation.
You also need to bring bedding with you if you don't want to take the "night pack" (sheets & blankets or sleeping bags).
Is the insurance included in the price ?
Yes. The insurance is calculated automatically depending on the age of the driver.
What happens if the van breaks down ?
You’ll just have to call the assistance number we’ll give you and they’ll take care of everything.
You also have to call us ASAP to let us know.
Is there a minimum hiring period ?
Yes. The minimum hiring period is 3 days.
During peak period (july & august) the minimum hiring period is 7 days.
I've submitted an enquiry via the online form and I still don't have an answer. What do I do ?
All enquiries are dealt manually by our staff. You should have an answer quite soon but if you feel like the time is anormally long, don’t hesitate to contact us by email or call us directly.
In which countries can I travel with the vans ?
The vans are covered by insurance and assistance in the following countries: Belgium, Switzerland, Germany, France, United Kingdom, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain. Good Travel !
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